Safety Rental Information
Hi Car Renters,
So you want the freedom of a Car holiday. Look no further! AUDCAR has made it simple to get a quote, compare booking prices and make a booking. Its quick and easy to compare different Cars like Chassis Cab, Campervans, Buses & 4WDs, so you get the best price and we make sure that your booking is a simple and secure experience.
- If it’s your first time hiring a Car checkout below for further information?
Beginners Car Guide
- Every Car Company offers different range of Cars from Luxury Chassis Cab to Campervans to suite backpackers and 4WD to suite the adventurous.
Luxury Chassis Cab
- Travellers wanting to experience the Aussie Ultimate Dream Car in comfort and style, Great for families.
- Mercedes Benz Sprinter
- Fiat Ducato
- Toyota Hiace
Ranging from luxury which is the Merc and Fiat to the backpackers Aussie Ultimate Dream! The Toyota Hiace.
Wanting the excitement of going places that others don’t dare. The off-road experience.
- You are required to pay a security bond via credit card when you pick up your hired Car
- Make sure you have the available credit needed to cover the bond.
How to book your vehicle on AUDCAR Website (See Steps Below)?
- On our website you can get an instant quote and rent a vehicle in four easy steps:
How to make a rental booking on AUDCAR in four easy steps
STEP 1 – Create a Request
- Select pick up location, pick up date, time
- Select drop off location, drop off date, time
- Select vehicle type (which is the amount of people that the vehicle sleeps) Make sure you choose the vehicle that best suits your trip and group size.
- Select driver licence (Please remember that some companies do not allow under 21 to rent their vehicles within Australia)
- Please note that vehicle collection and return services are restricted to certain times.
- Please note some companies only have the one pick up and drop of location not multiple locations.
STEP 2 – Choose a Vehicle
- You may amend vehicle type to sleeps and apply filters for different vehicle category’s.
- You can view vehicle details by click the link to see other features.
STEP 3– Choose Extras
- Choose extras that you wish for your trip including different types of insurance, baby seats, ect.
- The extras you choose will show up on the left hand side and will appear in your booking email.
- If they are marked $0 you can tick them all as that means they are included in your daily booking price.
- Scroll to the bottom of the page and contine to checkout.
STEP 4 – Review and Book
- Check that all your booking information is correct.
- Fill out your personal information and contact details if it is not already automatically showing up.
We welcome you to our beautiful country Australia!
What do I need to know when renting a Vehicle in Australia?
- The minimum age to rent a vehicle through our website is 18, depending on which model you wish to hire, however some companies have a 21 year minimum age. In all cases your driving license must have been valid for the rental duration.
- For most of our vehicles the minimum rental duration is between three days and one week. The reservation must be made at least 24 hours (we recommend 1 week to 1 month in advance during the summer months) prior to collection of the vehicle.
- To make your reservation you only have to pay the rental deposit of the total rental price (100% full payment for some Campers or Chassis Cab). The rest will be paid when you arrive in Australia and collect your vehicle, or up to one month before your rental commences.
- The vehicle will be full of fuel upon pick up, and must be returned with a full tank of fuel or you will be charged fuelling costs.
- The time taken to prepare a vehicle such as a motorhome for rental is much longer than it is for a regular car. Cleaning the vehicle and performing the necessary mechanical checks can take several hours. For this reason our supplier cannot always guarantee pick-up/drop off of certain vehicles (Chassis Cab 2+, 4+ 6+ sleeps) at the exact time the client requested. So please check with the rental company prior if this clause includes you.
What is included and what is excluded in the rental price?
- All companies have different inclusions so please confirm with them prior to your arrival.
- Normally the below are classed as added extras and will incur extra costs.
- Additional Insurance
- Additional Drivers (included in certain cases).
- Additional Equipment: GPS, baby seat etc…
- Pillow and Bedding kits
- Fuel during your journey.
- Gas Bottle refills
- Unlimited Kms
What additional insurance should I have?
- Our booking process displays all possible insurance options for the particular vehicle you select.
- We recommend at least full cover for some models which we strongly recommend to all travellers in Australia. In the terms and conditions you can see more details of insurance cover, excess amounts and other factors when you talk direct to the dealer renter.
What documents are required to pick up your vehicle?
- ID of the hirer (passport), original driving license of the driver (at least one year old) and a valid credit card of one of the people traveling in the rented vehicle.
- Where there is more than one driver, please ensure the relevant information is filled out in Step 4. Additional driver(s) will need to bring ID and a driving license.
- In Australia you will always need a credit card to pay for the last payment and/or as a bond. In most cases you will need to show up in person for us to take the card information. Then, and ONLY in the event of damage to the vehicle will the company deduct the self-risk excess from the credit card. For certain models a guarantee deposit must be paid when the vehicle is collected.
- For any questions about driving licenses or credit card information please do not hesitate to contact the rental company direct.
- Please note:
- You will receive and email from us with your confirmation of your booking that will also go direct to the rental company who will normally respond to your confirming your reservation within 24hours.
- If you do not receive a confirmation within 24 hours please re-contact the rental company direct.
- You will have more details emailed to you on the booking confirmation. Please print it out and keep it with you when picking up your vehicle.
- Upon payment of the remaining balance, and having signed the rental contract your vehicle will be ready for collection!
- The rental company will instruct you as to the best way to return your vehicle. Please follow their instructions.
- Note that motorhomes have restricted hours for collection and return. Please familiarize yourself with these times when you make your booking.
- Please note that due to the much longer times involved with cleaning, preparing and performing mechanical and safety checks on Chassis Cab we cannot always guarantee that the collection and drop off times that you requested will be accommodated by the rental company.
What are the most common causes of accidents and damage to vehicles when driving in Australia?
- Damages to bumpers when parking the car, especially when parking in reverse.
- Excessive speed or inadequate road grip on gravel and mountain roads.
- Presence of animals on the road (mainly kangaroos).
- Lack of grip when driving on unpaved roads.
- Lack of attention to driving when distracted by beautiful scenery.
- Fatigue caused by an excess of daylight hours in the summer.
- Strong gusts of wind when opening car doors.
- Failure to detect a puncture/flat tyre (this cause’s major damage to the wheels).
- Roof damage due to overhanging trees (please check height limits)
Do rental companies offer roadside assistance?
- Generally 24/7 phone road side assistance service for all customers. The number will be in your rental agreement. If you do encounter any difficulties then call the rental company straight away and they will help you as quickly as we can.
AUDCAR SAFETY RENTAL INFORMATION
(Informative tips for a safe and successful Car trip in Australia).
1. Choosing the right vehicle.
- Each Car has a particular layout and equipment, so, depending on your needs it is important that you choose the vehicle that best suits you.
Ask our rental company advertisers which type of vehicle is right for all of you.
2. What’s Included – What can I expect to be included in the booking price of the rental vehicle?
- Each rental offers different benefits. Some rentals may have hidden costs such as tax, driver fees and others such as deposits and filling the gas and petrol tank … It’s important therefore to take these costs into account because some rentals which seem cheap at first may actually end up being much more expensive. If you take the all-inclusive insurance these ‘extra’ items are generally included (depends on rental supplier).
3. Insurance – Do I need insurance and if so which one?
This is one of the most common questions asked. If you want to have a stress free holiday with confidence get insurance, but what’s the right one?
You have many options:
- Basic Accident with high excess– Insurance with a Bond on your credit card.
- Insurance by your credit card (Visa, MasterCard, Amex, ect). BOND You need to check with your bank about the conditions of this type of insurance.
- Underbody/Windscreen/Illness – As an addition to your travel insurance. Some insurances, in addition to the standard elements (repatriation, illness, ect), have coverage in case of an accident. However you will be charged by the rental company the amount of the damage and reimbursed by insurance a few weeks later. This is an option if you can afford to put aside $5,000AUD or more for the duration of your holiday.
- Full Insurance – The rental insurance for a Car. Decidingwhich options is right for you can be quite difficult and the most expensive is not necessarily the best but if the two above options have failed you will need this insurance. Talk direct to the rental company to choose the one that’s right for you.
- Please Note: Nearly all of our advertisers offer a 24hour/7day roadside assistance.
4. What should I take on my Car or Caravan Holiday?
- Most of the vehicles are fitted with a standard kitchen and fully equipped with cutlery, kitchen utensils, towels, dishwashing liquid, bottle openers, water glasses, wine glasses, pots and pans, kettles, bread toaster.
- You’ll also have sheets, blankets, sleeping bag, clothes hangers, clothes pegs, towels. Just take your clothes and personal products, and remember to take your driver’s license.
- Backpacks and soft material bags are great, not a large hard suit case. You’ll also need adapter plugs, most mobile have torches, USB or CDs for music whilst on the road, beach towels, (sunscreen, fly and mosquito repellent etc.).Depending on where you go in Australia.
5. FREE Camping or Paid Caravan Parks?
Travelling by Car offers such an amazing free and flexible way to travel and is much better than other options because if you like a place you just stay.
There are Four Aussie Camping Options:
- FREE CAMP SITES- Number one option. You can find many of these on your journey around Australia just by downloading an app called wikicamping. The people staying here are very friendly. Please leave these places with no trace of you being there.
- Caravan Parks – You pay per night for a site for your vehicle and number of travellers. In these campsites you can connect to a power point and recharge your batteries, dump your waste water and fill the tank with fresh water. These are private campsites with facilities and usually the best locations.
- The second option is to stay in a (Department of Conservation). These areas are managed by the government and are regional and national parks for tourists. These areas are fairly basic but are based most of the time in special locations beside lakes, rivers, the ocean or in beautiful forests. Not excessive, a few dollars per night, these campsites are very popular and you can buy passes online or at the location in some cases.
- Farms private properties – You can search online to gain access to a network of private properties such as farms, vineyards, orchards all over Australia. No Matter what you choose travel safely.
6. Car Driving and Caravan Towing
Staying on your side of the road and parking are to two most important.
- In Australia we drive on the left hand side of the road.
- If there are more than 1 of you always have someone check around you and guide you into your parking space.
- Know the height of your vehicle, especially when you park under signs overhanging entry signs, trees or shelters.
- In Australia the maximum speed is 110 km per hour. We have so many speed signs be careful not to get booked. Enjoy the journey and take your time.
- Trucks – Be very careful of trucks that are passing your or coming the other way as they are a main cause of broken windows and know to keck up unwanted stones.
- Traffic- Don’t hold up traffic if there is a safe place to pull over and let them past.Brakes – It takes much longer to brake with a large Car than a Car. Anticipate braking distances and keep a safe distance from others.
- Day Driving – Driving during the day is much safer especially where there are kangaroos as they have tendencies to jump out in front of vehicles at night.
7. Driving in busy cities in Australia.
- Driving – Our large cities like Sydney are very busy and the lanes are small so be careful and keep to the left.
- Parking- Beware of the back of the vehicle over hang as some parking spaces are smaller than others.
- Parking Fines – Parking fines in Australia are very big so beware time and places you park..Some cities like the Gold Coast have great places to camp but that’s not the case with all cities in Australia. It is better to go slightly out of major cities but if you really want to you will be able to find a caravan park in the city.
- Australia now has many waste water treatment stations depending on where you are traveling within the country. Please be responsible with your waste water and empty your toilet in the appropriate places.
- Wastewater treatment stations are located in most campsites, holidays or parks in the main cities and towns on the side of the roads with large signs up. Please take care of the environment where ever you are.
9. What to check when you stop and start at destinations
- Make sure you always lock up before exploring and keep valuables in a safe hidden place.
- Before hitting the road to check out beautiful Australia for a new adventure don’t forget to always check that your belongings (inside and outside) in the Car are secure and don’t end up on the floor when you turn the first corner.
- If you use a power cable, make sure it is disconnected.
10. FREE CAMP
The fun on motor homing or caravanning is to FEEL FREE. You want to feel like you can go anywhere and stay anywhere, just beware the councils and rangers with their fines.
At the end of the day do a quick check of what you need to remain full of all the below.
- Use the moon light or star light where possible.
- Let go of the TV and only turn the lights on when necessary.
- Have a couple of meals that can be eaten without being cooked.
- If you can have a shower every two days.
- Use beach showers.
- Go for swims in fresh water where you can.
- When you fill up with fresh water, don’t forget to empty the waste water.
- Use public toilets where possible.
- Turn off the fridge overnight if you can.
- Empty the toilet waste when you can.